It's easy to hate people when we depersonalize them and keep them at arm's length. But when we get to know them, when their troubles and struggles become real, when we feel their pain as human beings, it becomes much harder to hate.
Why do we hate in the first place? Because hate is a form of anger and it's much easier to be angry than to feel hurt or scared. And that's what can happen when we let people in and begin feeling them sympathetically and compassionately.
If you are brave enough to get to know people, you will eventually become brave enough to navigate your own emotional wilderness.
"I suspect one of the reasons people cling to their hates so stubbornly is because they sense, once hate is gone, they will be forced to deal with pain."